As soon as you place your order, you will receive an order confirmation e-mail, which means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within five business days), we will process the charges and submit the order to be shipped.
Classy Wine Coolers and the brands we work with will always work diligently to process and ship your orders safely and promptly, but due to popular demand and COVID-19, shipping delays occur. Note: UPS shipping times may experience delays past five business days.
Shipping Quick Reference:
Brand Shipping Times Full Policy References Allavino 6 to 10 business days Reference Danby 3 to 6 business days Reference Cavavin 6 to 10 business days Reference Colzer 3 to 10 business days Reference KingsBottle 6 to 10 business days (more depending on shipping option) Reference NewAir 3 to 10 business days Reference Silhouette 3 to 6 business days Reference Smith & Hanks 6 to 10 business days Reference Summit 6 to 10 business days
Next Day shipping on select items
Reference SunPenTown 6 to 10 business days Reference Whynter 3 to 10 business days Reference
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make a note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com, and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax