Colzer Shipping & Return Policy
Colzer / Classy Wine Coolers provides free shipping to multiple locations in the United States. All products will be shipped from the Colzer US warehouse and use UPS, EMS and DHL, which can ship your orders very tightly.
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2-3 working days upon confirmation of payment from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
In general, it may take several working days for delivery, depending on the different delivery methods (3 - 6 Business Days). Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working days. Please make sure your delivery address is correct and deliverable.
Colzer provides a complete return and exchange process to ensure that your rights are not infringed.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, it must also be in the original packing.
To return an item, you should first contact our customer service. Email us at email@example.com or call at 707-327-0100